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Shipping Policy

Delivery information for all orders

Delivery Areas

We deliver across Bangladesh. Our delivery service covers all 64 districts including metropolitan cities and rural areas.

আমরা সারা বাংলাদেশে ডেলিভারি দিয়ে থাকি। ঢাকা সিটির ভিতরে এবং ঢাকার বাইরে সকল জেলায় আমাদের ডেলিভারি সার্ভিস রয়েছে।

Delivery Charges

Location Delivery Time Charge
Inside Narayanganj 1-2 business days ৳70
Outside Narayanganj 2-4 business days ৳140

Note: Delivery charges may vary for specific products. The exact charge will be displayed at checkout.

Delivery Timeline

  • Order Processing: Orders are processed within 24 hours of placement (excluding weekends and holidays)
  • Inside Narayanganj: 1-2 business days after processing
  • Outside Narayanganj: 2-4 business days after processing
  • Remote Areas: May take an additional 1-2 days

Please note that these are estimated delivery times. During peak seasons (Eid, Puja, New Year), delivery may take slightly longer.

Courier Partners

We work with trusted courier services to ensure your order reaches you safely:

  • Pathao Courier
  • Steadfast
  • RedX
  • Sundorbon Courier

The courier service assigned to your order may vary based on your location and availability.

Order Tracking

Once your order is shipped, you can track it using:

  • Our Order Tracking page using your phone number
  • The courier tracking ID provided via SMS or WhatsApp

Delivery Attempts

  • Our courier will attempt delivery up to 2 times
  • If you are unavailable, the courier will contact you to reschedule
  • After 2 failed attempts, the order will be returned to us
  • You will need to contact us to arrange re-delivery (additional charges may apply)

Important Notes

  • Please provide an accurate and complete delivery address to avoid delays
  • Include a working phone number so the courier can reach you
  • Someone must be available at the delivery address to receive the package
  • Please inspect the package upon delivery and report any damage immediately

Cash on Delivery (COD)

We offer Cash on Delivery for all orders across Bangladesh. Please keep the exact amount ready at the time of delivery. The courier may not carry change.

Contact

For delivery-related queries: